Privacy Policy

Our Contact Details

Name: Aeon Leads Ltd

Address: 30 Churchill Place, Canary Wharf, London, E14 5RE

E-mail: info@aeonleads.com

This Privacy Notice was last updated on 28/07/2023

Overview

Aeon Leads Ltd (herein after ‘Aeon’ or ‘We’) collects, stores and processes personal data to provision services on behalf of our customers and webpage users.

You can find out more information about what personal data is from the ICO at – https://www.ico.org.uk. Essentially it is information which identifies you as a living individual.

We take data privacy very seriously. Aeon Leads Ltd is a data controller registered with the ICO. We have a Data Protection Officer overseeing and reporting on compliance and we fully recognise the importance and sensitivity of your personal information. We only collect personal information that is relevant to processing your enquiry/ies.

What this notice covers?

This privacy policy covers the personally identifiable information about you that Aeon Leads Ltd collects when you are using any of our homepages, websites or landing pages; or when you complete then submit an online form powered by our Spectrum Discount Program.

Aeon Leads Ltd stores and processes personal data in accordance with all current Data Protection legislation, including the UK GDPR, the Data Protection Act 2018 and the Personal and Electronic Communications Act and all other relevant legislation. e.g., Equalities Act 2010.

We also automatically receive and record information from your browser, including your IP address to prevent fraudulent use of our systems and to protect and validate our customers’ enquiries.

When you fill out one of our forms it is in our legitimate interests to use the information you have provided so we can service your enquiry by:

• Providing you with a relevant partner who can discuss or negotiate your requirements in more detail.
• Improving our site for the greater satisfaction of our customers’ browsing experience.

Data Security

All and any information you provide us with is transferred securely, it is encrypted in-flight then stored securely, and when it is no longer needed it is safely and securely destroyed.

The type of personal information we collect

We currently collect and process the following personal information about you to process your enquiry and to match you with the supplier(s) that meets your requirements and to protect against fraud.

• Name, contact details, together with any other information or personal data you provide to assist your specific enquiry with us and IP addresses of living individuals; website data, analytical data; and for employee applications we process the minimum personal data necessary for recruiting and safely on-boarding, then managing our staff.

How long we keep your personal information (retention period), what we use it for and the legal bases.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing both customer and staff information are as follows –

Where we have a contractual obligation to do so; or a have a legal obligation; or a vital interest (for staff data only), or a legitimate interest or when we have your consent which you can remove at any time by contacting our Data Protection Officer, here: info@aeonleads.com

Please know that for our Spectrum Discount Club if you do not engage with us for a period of 24 months from sign-up, Aeon Leads Ltd will re-apply for your consent to continue storing your data and if you do not reply to these reminders, we will automatically delete the data (and your account) 24 months from when we first collected your personal information.

All of our customer data is processed and stored in the UK and we delete the data by destroying all of it securely (using state of the art methods) when you opt-out, remove your consent, or for our Spectrum Discount Club when you do not engage with us for a period of 24 Months.

How we get the personal information and why we have it?

All the personal information we process is provided to us directly by you, so we can provision the right service partner that suits your particular circumstances and requirements.

By providing their additional Consent (as a legal basis) many of our users also subscribe to our Spectrum Discount Club, which produces good discounts for a wide variety of services and products. For more information on how you can get these discounts please contact us at info@aeonleads.com

NB: Please note that we provide the data to our data controller service partners, who ultimately control the amount of discount they provide based on your particular circumstances, requirements and requests.

Who we provide your data to?

We share information with our extensive range of approved service providers who are independent controllers of the data you provide.

The service partner-categories include our home improvement partners, estate planners, renewable energy suppliers, hearing aid partners, property sales partners & business service partners, who may provide additional discounts on products and services depending on your individual circumstances, requirements, and requests. Please know we only provide your details to one controller service-partner per enquiry unless we have your consent to process your data via our Spectrum Discount Program and you contact us to join.

Your data protection rights

Under data protection law, you have rights including:

Your right of access: You have the right to ask us for copies of your personal information.

Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month.

Opting out and removing consent

If you wish to opt out, please click the opt-out option in our communications or contact us using the information below.

You can remove your consent at any time by contacting us (see below). or using the opt-out button on our communications.

Contact Us

If you wish to make a request, or have any concerns or enquiries about your personal information, please contact us first:

By Email: info@aeonleads.com

By Writing Post to us at: DPO, Aeon Leads Ltd, 30 Churchill Place, Canary Wharf, London, E14 5RE.

Cookies that we use to help us help you with your enquiry and protect against fraud.

You can also complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk